This is a proposed privacy class action against BetterHelp, Inc., which provides online counselling services under various business names such as Faithful Counseling, Pride Counseling, Teen Counseling, Regain, iCounseling, Compile, Inc., Mytherapist, and Terappeuta (collectively, “BetterHelp”). The Action arises out of BetterHelp’s improper use of sensitive personal and health information of its consumers in furtherance of its own business interests, including advertising, despite making representations that it maintains confidentiality and limits use of such information.
Upon investigating into these allegations, the United States Federal Trade Commission issued a complaint and proposed order against BetterHelp on March 2, 2023, banning it from improperly sharing consumers’ personal and health information with third-party advertisers.
KND Complex Litigation is co-counsel with the Vancouver-based law firm of YLaw Group on this class action.
Class Membership Criteria
All Canadian residents who registered with BetterHelp’s online services at any time since its inception.
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